Cookie Policy

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, provide a better user experience, and supply information to site operators. Similar technologies include pixels (tiny transparent images), web beacons, local storage, and session storage. In this policy, "cookies" refers to all of these technologies collectively.

We use cookies for the following purposes:

(a) Strictly necessary — essential for the Service to function correctly, including authentication, session management, security protections, and load balancing. These cookies cannot be disabled without breaking core functionality.

(b) Analytics and performance — help us understand how visitors interact with our website and platform, which pages are most popular, how users navigate, and where errors occur. We use a tag-management layer to deploy and configure analytics tags. This data is collected in aggregated form and does not identify you personally.

(c) Functional — remember your preferences and settings (such as your selected state/territory and UI preferences) to provide a more personalised experience.

These cookies are required for the Service to operate. Without them, features like secure login, session persistence, and security protections would not function.

These cookies help us measure and improve the performance of our Service. They collect information about how you use the website, such as which pages you visit and any errors you encounter. All information is aggregated and pseudonymised.

Our tag-management tooling coordinates analytics scripts. Some of those scripts may set cookies; processing is subject to each vendor's documentation and your browser controls.

These cookies and local storage items remember your choices and preferences to enhance your experience.

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies in full. Categories commonly involved include measurement and analytics tooling, payment-related fraud-prevention scripts during checkout, and performance cookies set by hosting or edge networks. Consult each provider's published notices where those services are invoked, or manage cookies through your browser settings.

We do not use third-party advertising or retargeting cookies that track your activity across other websites for the purpose of serving you targeted advertisements.

Most web browsers allow you to control cookies through their settings. You can typically:

(a) view what cookies are stored and delete them individually or in bulk;
(b) block third-party cookies;
(c) block cookies from specific sites;
(d) block all cookies; or
(e) delete all cookies when you close your browser.

Please note that disabling or deleting certain cookies may affect the functionality of the Service — for example, you may need to re-authenticate more frequently. For instructions on managing cookies in your specific browser, visit your browser's help documentation.

Many analytics vendors publish browser opt-out tools or extensions; check your browser's extension marketplace or the vendor's help centre if you wish to limit measurement cookies across sites you visit.

Some browsers offer a "Do Not Track" (DNT) signal. As there is no universally accepted standard for how to respond to DNT signals, we do not currently respond to them. However, you can manage your tracking preferences as described in Section 7.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this page periodically.

If you have questions about our use of cookies, please contact us via our Contact page or see our Privacy Policy for additional details on how we handle your personal information. WHSmate, Sydney, New South Wales, Australia.